My iPhone will make my personal contact calls but not allow me to call Apple, ATNT or any company to help me fix my iPhone problem and suggestions?

I am having problems with my iPhone, I can call regular contacts but I cannot call Apple or my wireless service provider to explain that I am having problems. The calls will not go through.

iPhone 13

Posted on Jun 29, 2023 12:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 1, 2023 9:06 AM

Hey Yahshua28,


We'd recommend reviewing this article as it provides steps to take to help resolve issues making calls: If you can't make or receive calls on your iPhone


"Update your software

  1. Check for a carrier settings update.
  2. Check for an iOS software update. Some updates might require a Wi-Fi connection.

Check your settings

If you can't make or receive calls on your iPhone, follow these steps, testing after each step.

Check your network setings

  1. Reset your network settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
  2. Try to make or receive calls in another location.

Check your iPhone settings

  1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
  2. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off. Learn how to use Focus on your iPhone or iPad.
  3. Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.
  4. Check Call Forwarding. Go to Settings > Phone > Call Forwarding and make sure it's off.
  5. Check Silence Unknown Callers. Go to Settings > Phone > Silence Unknown Callers. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through.

To avoid missing calls from a contact, add their number to Contacts to ensure that your phone rings.

Learn more


Thanks!

1 reply
Question marked as Top-ranking reply

Jul 1, 2023 9:06 AM in response to Yahshua28

Hey Yahshua28,


We'd recommend reviewing this article as it provides steps to take to help resolve issues making calls: If you can't make or receive calls on your iPhone


"Update your software

  1. Check for a carrier settings update.
  2. Check for an iOS software update. Some updates might require a Wi-Fi connection.

Check your settings

If you can't make or receive calls on your iPhone, follow these steps, testing after each step.

Check your network setings

  1. Reset your network settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
  2. Try to make or receive calls in another location.

Check your iPhone settings

  1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
  2. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off. Learn how to use Focus on your iPhone or iPad.
  3. Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.
  4. Check Call Forwarding. Go to Settings > Phone > Call Forwarding and make sure it's off.
  5. Check Silence Unknown Callers. Go to Settings > Phone > Silence Unknown Callers. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through.

To avoid missing calls from a contact, add their number to Contacts to ensure that your phone rings.

Learn more


Thanks!

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My iPhone will make my personal contact calls but not allow me to call Apple, ATNT or any company to help me fix my iPhone problem and suggestions?

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