App Purchase

I have money in my Apple Pay Money account and it won't let me purchase something. Why?

iPhone 12, iOS 15

Posted on Jun 29, 2023 3:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2023 12:02 AM

I have money in my Apple Pay Money account


If you mean you have money in your Apple Account balance, see -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  •  if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.

 



See also -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

⤵️

Apple Gift Card and Apple Account balance can't be used for some purchases

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



1 reply
Question marked as Top-ranking reply

Jun 30, 2023 12:02 AM in response to deven232

I have money in my Apple Pay Money account


If you mean you have money in your Apple Account balance, see -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  •  if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.

 



See also -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

⤵️

Apple Gift Card and Apple Account balance can't be used for some purchases

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App Purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.