Audible app stops working after 1-2 minutes

My audible app stops playing after a minute or 2 and the app closes down. This is a brand new iPhone 14

iPhone 14

Posted on Jun 30, 2023 6:20 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 1, 2023 5:33 PM

Hi hopecolorado,


Thank you for using the Apple Support Communities! If an app is unexpectedly closing, the steps below can help:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
 
Get more help
* If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.
* If you found the app on the App Store, contact the app developer.



Hope this helps!

Have a great day.


Similar questions

1 reply
Question marked as Top-ranking reply

Jul 1, 2023 5:33 PM in response to hopecolorado

Hi hopecolorado,


Thank you for using the Apple Support Communities! If an app is unexpectedly closing, the steps below can help:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
 
Get more help
* If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.
* If you found the app on the App Store, contact the app developer.



Hope this helps!

Have a great day.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Audible app stops working after 1-2 minutes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.