MacBook Pro M1 - OS Updates Error

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ZmiraMefei Author

Level 1

4 points

MacBook Pro M1 - OS Updates Error

Hi Community,

I’m trying to upgrade my Mac but getting an error, I have retried several times but can get past it.

This is the MacBook details:

Hardware Overview:

Model Name: MacBook Pro

Model Identifier: MacBookPro18,1

Model Number: MK183ZE/A

Chip: Apple M1 Pro

Total Number of Cores: 10 (8 performance and 2 efficiency)

Memory: 16 GB

System Firmware Version: 8422.121.1

OS Loader Version: 8422.121.1

Serial Number (system): QJP***VT

Hardware UUID: 50241F4B-A85F-5E1D-8D8D-0C1642022D23

Provisioning UDID: 00006000-000A28AE02D8801E

Activation Lock Status: Disabled

Any suggestions on what can cause this?

Thanks in advance!

[Edited by Moderator]

MacBook Pro (2021)

Posted on Jun 30, 2023 7:18 AM

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Answer 1

Top-ranking reply

PRP_53

Level 10

91,765 points

Jul 3, 2023 4:17 AM in response to ZmiraMefei

As mentioned to the other contributor - never seen this type of error message

Have you tried installing while booted in Safe Mode ?

Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.

2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance

3 - Does the issue present in this mode ?

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Answer 2

Barney-15E

Level 10

116,752 points

Jul 3, 2023 6:03 AM in response to ZmiraMefei

Sorry, poorly worded question. I was really wondering if you had a beta version running. That would not be eligible to upgrade to a release version. I see it says Beta is Off, but wondered if you had it on previously and have a pre-release version of 13.4 running.

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