Troubleshooting iPad mini 5. Device sometimes greys out around edges and has image retention. If I stop using it for hours, it works again with no issues for a few hours but the problem will repeat. This is not dependent on the charge. Is this fixable or it my iPad dying?
iPad mini 5, iPadOS 16
Image retention is not (normally) an issue associated with LCD screen technologies. While most iPad screens have an edge-lit screen backlight, any dimming will affect the entire screen - and not just around the edges. If your iPad has software issue, a forced-restart may clear the problem:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If instead your iPad has a screen hardware fault, the only remedy will be repair/replacement of the screen - requiring access to either an Apple Store or Apple Authorised Service Provider (AASP):
Image retention is not (normally) an issue associated with LCD screen technologies. While most iPad screens have an edge-lit screen backlight, any dimming will affect the entire screen - and not just around the edges. If your iPad has software issue, a forced-restart may clear the problem:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If instead your iPad has a screen hardware fault, the only remedy will be repair/replacement of the screen - requiring access to either an Apple Store or Apple Authorised Service Provider (AASP):
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:
Thanks for the advice. I don’t live in a place that has easy access to that kind of support. I was hoping someone here could tell me that they had a similar issue and whether it was fixable.
ipad mini 5 screen greys at edges and has image retention
