What if my trade in phone got returned back to me
What if my trade in phone hat sent back to me
Question marked as
One of the FAQs says
"If the condition of your device is different from what you described, we’ll provide a revised value.
If the revised value is lower than the initial estimate, you can either accept or reject it. If you accept it, we’ll continue with the trade-in and either charge or credit the difference in value to the card you provided. If you reject it, we’ll cancel the trade-in, return your old device, and charge the original trade-in value to your card.
If the revised value increases, we’ll automatically increase your trade-in credit."
Sounds like they either offered a lower revised value, which you rejected; or rejected the trade-in.
