How can I get my account back it’s disabled

my account is disabled

iPhone 13, iOS 16

Posted on Jul 1, 2023 2:34 PM

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Question marked as Top-ranking reply

Posted on Jul 1, 2023 3:18 PM

I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article

If your Apple ID is locked or disabled - Apple Support

has solutions for two frequently encountered reasons for an account to be disabled/locked:


● If the message says "your account has been disabled in the App Store and iTunes Store" or "You cannot login because your account has been locked", then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support


If it's another reason then post here with details.



Marking your own post as "Best answer" is a bad strategy because it means people think you have found a solution (unless it really is a solution) and probably won't even look at your question.




2 replies
Question marked as Top-ranking reply

Jul 1, 2023 3:18 PM in response to Star1009

I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article

If your Apple ID is locked or disabled - Apple Support

has solutions for two frequently encountered reasons for an account to be disabled/locked:


● If the message says "your account has been disabled in the App Store and iTunes Store" or "You cannot login because your account has been locked", then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support


If it's another reason then post here with details.



Marking your own post as "Best answer" is a bad strategy because it means people think you have found a solution (unless it really is a solution) and probably won't even look at your question.




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How can I get my account back it’s disabled

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