Is there any other way to fix my Apple Face ID recognition???

Is there any other way to fix Apple Face ID recognition???

iPhone 12 Pro Max, iOS 16

Posted on Jul 1, 2023 4:06 PM

Reply
Question marked as Best reply

Posted on Jul 1, 2023 4:23 PM

See number 8 in this support thread for resetting Face ID. This is done by going to Settings > Face ID & PassCode > Reset Face ID.

If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If it is showing disabled, follow the support article at the top of the page.

6 replies

Jul 2, 2023 6:30 AM in response to Odrallag

No Problem, it is most likely going to need repaired by Apple. Here are 3 additional checks if you have not done them already.

  • Force Restart phone - The last step of holding the side button until the logo comes up can take up to 30 sec.

Force restart iPhone - Apple Support

  • Try removing any phone cases. The True Depth cameras are on both ends of the notch in the display and can be blocked by some cases.
  • Are there any error in the Camera service history.

iPhone parts and service history - Apple Support

Is there any other way to fix my Apple Face ID recognition???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.