Account disabled in app store and iTunes

My iphone is disabled in apple store and iTunes i need help

iPhone XR, iOS 16

Posted on Jul 1, 2023 8:28 PM

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Question marked as Top-ranking reply

Posted on Jul 1, 2023 8:31 PM

Hello,


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.


Tap or click here to be taken directly to the people helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or, as Recommended by Apple in this thread Apple ID balance - Apple Community , tap or click here ➞ Official Apple Support and work your way through layers of menus.


If it is another reason, post with more details.


1 reply
Question marked as Top-ranking reply

Jul 1, 2023 8:31 PM in response to amya1011

Hello,


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.


Tap or click here to be taken directly to the people helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or, as Recommended by Apple in this thread Apple ID balance - Apple Community , tap or click here ➞ Official Apple Support and work your way through layers of menus.


If it is another reason, post with more details.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Account disabled in app store and iTunes

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