Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Apple honors 2024 App Store Award winners. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apple Gift Card says Not Valid

I bought Apple gift card $50 and it says it Not Valid, I need your help.

Posted on Jul 2, 2023 12:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2023 12:24 PM

See this Apple article:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

check  ⤵️

Card is not valid

Card has already been redeemed

Card is not activated

Code is unreadable

Code must be redeemed in a different country or region

Contact Apple Support -> Contact Apple Support.


Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support 


Where did you purchase that card?

Ask your money back.

3 replies
Question marked as Top-ranking reply

Jul 2, 2023 12:24 PM in response to Ervwoolsey

See this Apple article:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

check  ⤵️

Card is not valid

Card has already been redeemed

Card is not activated

Code is unreadable

Code must be redeemed in a different country or region

Contact Apple Support -> Contact Apple Support.


Beware of -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support 


Where did you purchase that card?

Ask your money back.

Jul 2, 2023 12:37 PM in response to Ervwoolsey

That's an expensive lesson.

You can report to the police, you certainly have proof of payment.


If you want to buy a physical Apple gift card, buy at an Apple Store or an Apple Authorized Reseller in your region.


If you have a valid payment method on file, instead of buying or order an App Store & iTunes gift card, you can Add money to your Apple Account balance anytime, no gift card needed, see -> Apple Gift Card - Apple (UK)


My Apple Gift Card says Not Valid

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.