There is a banner from an old email stuck at the bottom of my iPhone screen, regardless of the different email accounts I open. I did find and read a related post, and deleted and reloaded all my email accounts as suggested. But that did not solve the problem. Tired of looking at it everytime I open mail. Any other suggestions to try? Thanks
iPhone 12 Pro, iOS 16
Only way I solved this issue on my iPhone was by deleting the Mail app and then installing it again (restore).
Consequently I had to add my various mailboxes again.
Other solutions I tried that did NOT work : deleting mailbox, deleting emails or drafts, closing app.
This is a real bug in the app.
Only way I solved this issue on my iPhone was by deleting the Mail app and then installing it again (restore).
Consequently I had to add my various mailboxes again.
Other solutions I tried that did NOT work : deleting mailbox, deleting emails or drafts, closing app.
This is a real bug in the app.
Welcome Swede84,
To help us better understand the situation, please let us know if the email banner is a notification that appears on every screen of your device, or if it is only appearing in the Mail app.
If you haven’t already, we’d like suggest force quitting the Mail app, then launching again. If the issue persists, restart your iPhone.
Close an app on your iPhone or iPod touch
iPhone X and later
1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
2. Swipe right or left to find the app that you want to close.
3. Swipe up on the app's preview to close the app.
How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
Thanks.
Thanks AnnieL2. Tried your suggestions again and banner still appears at bottom of Mail App. To answer your related question, the email banner only appears in the Mail App. Specifically it is the subject line of a forwarded email message. Appears in both Gmail and AOL accounts. No issues on MacBook or Webmail.
Wondering if I should just delete Mail App, and then reinstall Mail App and Email accounts? Always worry a move like this creates "collateral damage" on iPhone or other devices??
Hello Swede84,
We completely understand, and we'll do all we can to help. Try uninstalling and reinstalling the Mail app as described here to see if that resolves the issue: Delete built-in Apple apps from your iPhone, iPad, or Apple Watch - Apple Support
"When you delete a built-in app from your device, you also delete any related user data and configuration files. This can affect things like related system functions or information on your Apple Watch.
Built-in apps that you can delete from iPhone or iPad
If you have iOS 14 or later or iPadOS, you can delete these apps from your device:
Delete a built-in app from your device
On your iPhone or iPad:
If you have Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch.
On your Apple Watch:
on the app that you want to delete, then tap Delete App to confirm. If you delete a built-in app from your Apple Watch that is also on your iPhone, such as Contacts, the app isn't deleted from your iPhone.
Restore a built-in app that you deleted
.If you have Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch."
We hope this helps.
Cheers!
Email Banner stuck at bottom of iPhone screen
