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Someone hacked my phone when they stole it and changed the App Store to include modified apps that go against Apple policy for applications. It appears a opportunity to skim Apple users. Any advice?

How do I remove and reinstall this zero trust feature?

iPhone 8, iOS 16

Posted on Jul 2, 2023 10:11 PM

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Question marked as Top-ranking reply

Posted on Jul 2, 2023 10:49 PM

Your passcode, passwords, email accounts, social media, and the rest of your context, have all been compromised, and should all be changed to new and unique values, and this iPhone itself should be factory reset. If there is a trusted backup from prior to the theft, that can be restored.


Here is how to: Restore your iPhone, iPad, or iPod to factory settings - Apple Support


After the reset, use Safety Check here, too: Restore your iPhone, iPad, or iPod to factory settings - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 2, 2023 10:49 PM in response to mbrosea08

Your passcode, passwords, email accounts, social media, and the rest of your context, have all been compromised, and should all be changed to new and unique values, and this iPhone itself should be factory reset. If there is a trusted backup from prior to the theft, that can be restored.


Here is how to: Restore your iPhone, iPad, or iPod to factory settings - Apple Support


After the reset, use Safety Check here, too: Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Someone hacked my phone when they stole it and changed the App Store to include modified apps that go against Apple policy for applications. It appears a opportunity to skim Apple users. Any advice?

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