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I can't turn on Back up this phone

Posted on Jul 3, 2023 5:50 AM

Top-ranking reply

Lissy_12

Community Specialist

Posted on Jul 4, 2023 1:04 PM

Hi MaeshallTremor,

Thank you for using the Apple Support Communities! If your not able to back up your device, the steps below can help:

If you can't back up to iCloud

If the iCloud Backup option is greyed out

1. Check if a restore is still in progress. Go to Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you see “This [device] is currently being restored and will automatically back up when it is done.” You can create a new backup after your device finishes restoring.

2. Check whether you installed a profile that restricts iCloud Backup. Go to Settings > General > VPN & Device Management to see a list of installed profiles.

Hope this helps!

Have a great day.

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I can't turn on Back up this phone

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