Flashes white but won’t connect

Recently I lost my right AirPod bud so I’ve only been using the left one but today I opened the Case to put my left bud in and the case just flashed white and wouldn’t connect and I’m lost and confused I’ve looked at many tutorials none of them worked for me and I even reset my AirPods but nothing worked

AirPods Pro (2nd generation)

Posted on Jul 3, 2023 12:31 PM

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Question marked as Top-ranking reply

Posted on Jul 4, 2023 2:33 PM

Hi firey163,


Welcome to Apple Support Communities. It sounds like your AirPod has become unpaired with your device. While it is paired, you can use it as a single AirPod without any issues. However, since it needs to be paired, you would need both AirPods in the case. To replace your right AirPod, start with AirPods Repair & Service - Apple Support. You might need to change your country location on that page to see local information.


Then, once you have both AirPods, you can pair again using the guidance in Pair AirPods (1st, 2nd, or 3rd generation) - Apple Support.


All the best.



1 reply
Question marked as Top-ranking reply

Jul 4, 2023 2:33 PM in response to firey163

Hi firey163,


Welcome to Apple Support Communities. It sounds like your AirPod has become unpaired with your device. While it is paired, you can use it as a single AirPod without any issues. However, since it needs to be paired, you would need both AirPods in the case. To replace your right AirPod, start with AirPods Repair & Service - Apple Support. You might need to change your country location on that page to see local information.


Then, once you have both AirPods, you can pair again using the guidance in Pair AirPods (1st, 2nd, or 3rd generation) - Apple Support.


All the best.



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Flashes white but won’t connect

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