Face id

Hello,

Apple has several documents helping you with Face ID.

This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.

How to set up and use Face ID is described in this support article --> Use Face ID on your iPhone or iPad Pro - Apple Support

- including how to turn on

This support article explains how to change Face ID and attention settings on iPhone

is you have physical or vision limitations. --> Change Face ID and attention settings on iPhone - Apple Support

This general description of how Face ID works, and security, may interest you --> About Face ID advanced technology - Apple Support

This article tells you how to add an alternate appearance -->

Set up Face ID on iPhone - Apple Support

My Face ID