Facetime refuses to boot up

Cannot reach the FaceTime server on my iPad,


Posted on Jul 3, 2023 1:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2023 3:00 PM

Hi irishlstdriver,



The following steps address what you're describing specifically, and should provide a solution:


"If you experience issues with receiving a FaceTime call after set up, update your device with the following steps:

  1. Update your device to the latest version of iOS or iPadOS if needed.
  2. In the Settings app, tap Cellular. Make sure that your phone line turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.
  3. In the Settings app, tap FaceTime. Turn FaceTime off and then back on.
  4. Tap the phone number that you want to use with FaceTime.

If you have issues with Messages after you set up a new device, you can also update your Messages settings."


You can find these steps along with other information that may be helpful, here: If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support


If you have followed the steps correctly and you still have the issue, let us know if you get any new alerts or error messages when trying, as those may help us determine what might be causing the issue.


We also recommend restarting your device and keeping it updated as those steps assure you have cleared out any minor software issues and are running the most current version.


Restart your iPad - Apple Support

Update your iPhone or iPad - Apple Support


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!



1 reply
Question marked as Top-ranking reply

Jul 4, 2023 3:00 PM in response to irishlstdriver

Hi irishlstdriver,



The following steps address what you're describing specifically, and should provide a solution:


"If you experience issues with receiving a FaceTime call after set up, update your device with the following steps:

  1. Update your device to the latest version of iOS or iPadOS if needed.
  2. In the Settings app, tap Cellular. Make sure that your phone line turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.
  3. In the Settings app, tap FaceTime. Turn FaceTime off and then back on.
  4. Tap the phone number that you want to use with FaceTime.

If you have issues with Messages after you set up a new device, you can also update your Messages settings."


You can find these steps along with other information that may be helpful, here: If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support


If you have followed the steps correctly and you still have the issue, let us know if you get any new alerts or error messages when trying, as those may help us determine what might be causing the issue.


We also recommend restarting your device and keeping it updated as those steps assure you have cleared out any minor software issues and are running the most current version.


Restart your iPad - Apple Support

Update your iPhone or iPad - Apple Support


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!



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Facetime refuses to boot up

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