Speaker not working correctly

Hello Tr598,

Thank you for using Apple Support Communities. We want to help you with your iPhone speakers. If the sound coming from your iPhone doesn't sound right, we can recommend some steps to help troubleshoot this issue. Let's start off by following the steps listed here: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

1.) If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off. 

2.) Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.

If you want to try more steps on your own

1. Remove all screen protectors, films, or cases from your device. 

2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 

3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.

4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.

5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.

If these steps don't help you, we recommend that you reach out to Apple Support for help. They might have to evaluate your iPhone. Use this link to reach them: Get Support

Thank you for using Apple Support Communities. Take care.