Related Article: If iCloud Keychain won't turn on or sync

What happens if my passwords disappeared. How did I restore them

What happens when your passwords disappear? How do you retrieve them?

iPhone 14 Pro Max, iOS 16

Posted on Jul 3, 2023 3:50 PM

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1 reply

Jul 4, 2023 4:00 PM in response to FE1167

Thanks for reaching out FE1167,


It sounds like you are missing passwords, which might mean there is an issue with iCloud Keychain. We can help.


A good place to start is with these steps If iCloud Keychain won't turn on or sync:


If you don't see your iCloud Keychain items 

There are several reasons why you might not be able to find your iCloud Keychain information.
Did you restore from an iCloud backup and then notice missing iCloud Keychain items?
iCloud Keychain items aren't part of iCloud backup because they already live in the cloud. To see if iCloud Keychain is turned on:
* On iPhone or iPad: Tap Settings > [your name] > iCloud > Passwords and Keychain.
* On Mac: Choose the Apple menu  > System Settings (or System Preferences), click your name (or Apple ID), then click iCloud. Make sure Password and Keychain (or Keychain) is turned on.
Did you turn off iCloud Keychain on all your devices? 

If so, your iCloud Keychain is removed from the cloud. If you chose to delete the keychain items from your devices when you turned off iCloud Keychain, your iCloud Keychain is also removed from those devices. You need to set up iCloud Keychain and add items again.
If you turn off iCloud Keychain on all your devices, and choose to delete your iCloud Keychain locally on all your devices, this also deletes your Keychain data from iCloud servers.


Hope that helps.


Take care.

What happens if my passwords disappeared. How did I restore them

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