iTunes help

I tried to connect to Apple store using my ipod and it keeps going away. Want to purchase new music for my ipod.

iPod touch

Posted on Jul 4, 2023 7:53 AM

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Question marked as Best reply

Posted on Jul 4, 2023 8:33 AM

Please check the network connection:

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

1 reply
Question marked as Best reply

Jul 4, 2023 8:33 AM in response to Deputyagr

Please check the network connection:

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

iTunes help

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