My Apple Watch won’t turn on it just gives me the red exclamation point telling me to contact apple support?
How can I have my Apple Watch restored? It won’t charge or turn on.
Apple Watch Series 3, watchOS 8
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User profile for user:
Lindsay_B.
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Community Specialist
Thanks for visiting the Apple Support Communities Mpope24,
The steps outlined in the Apple Support resource If your Apple Watch shows an iPhone and a watch or a red “!” - Apple Support will guide you through exactly what to do if you see the red exclamation on your Apple Watch with the steps below:
Your Apple Watch might show an animation asking you to bring it close to an iPhone if your watch experiences a problem that requires it to be updated or restored. You might also see a red exclamation point on your watch.
If your Apple Watch with watchOS 8.5 or later displays an animation showing a watch and iPhone being brought close together, follow these steps:
1. Make sure that an iPhone is nearby. The iPhone needs to have iOS 15.4 or later, it needs to be connected to Wi-Fi* with Bluetooth turned on, and it needs to be unlocked.
2. Put your Apple Watch on its charger.
3. Double-click the side button (the button below the circular Digital Crown) on your Apple Watch.
4. Follow the steps that appear on the iPhone.
* If these steps don't work for you, check your Wi-Fi. Try using a 2.4GHz network instead of 5GHz, and make sure that you're not on a captive or 802.1X network.
If your Apple Watch shows a red “!”
In some instances, your Apple Watch might show a red exclamation point. If this happens, double-click the side button, then follow the steps above.
Should you need further assistance after that, please get in touch with Apple Support directly. They will have the tools and resources needed to continue assisting. You can reach them here: Get Support
Have a lovely day.