The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have AirPods pro 3 gen and iPhone 12 max…. AirPods keep disconnecting from phone while in use. I have checked both devices for software updates and they are good. The air pods are fully charged. Please help 😬 thanks
iPhone 12 Pro Max, iOS 16
Hello Woman928,
Thank you for posting to Apple Support Communities.
We understand that your AirPods keep disconnecting from your iPhone. We'd like to help.
We recommend resetting your AirPods as a troubleshooting step to get them to connect. This should help: How to reset your AirPods and AirPods Pro - Apple Support
If you're still having an issue after resetting your AirPods, we recommend contacting Apple Support for additional help: Get Support
Take care.
AirPods keep disconnecting
