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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My touch screen is not working on Apple Watch 6, how do I fix this? Prior to that I was having an issue where my watch was dialing my emergency contact without my knowing.
Apple Watch Series 6, watchOS 9
The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:
How to restart your Apple Watch - Apple Support
Restart your iPhone - Apple Support
If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.
Unpair and erase your Apple Watch - Apple Support
Set up your Apple Watch - Apple Support
If you still need help, contact Apple Support.
Otherwise it may be a hardware problem. Your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it:
Genius Bar Reservation and Apple Support Options - Apple
The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:
How to restart your Apple Watch - Apple Support
Restart your iPhone - Apple Support
If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.
Unpair and erase your Apple Watch - Apple Support
Set up your Apple Watch - Apple Support
If you still need help, contact Apple Support.
Otherwise it may be a hardware problem. Your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it:
Genius Bar Reservation and Apple Support Options - Apple
My touch screen is not working on Apple Watch 6, how do I fix this?
