Apple music subscription
I've paid for my apple music subscription but I can't access my library this has gone on for two months
Question marked as
User profile for user:
Ali_E1
User level:
Community Specialist
Hello davina75,
If you have an active Apple Music subscription, you may need to enable "Sync Library" in order to see your Apple Music library.
First, check your subscriptions to make sure your Apple Music subscription is active. You can check this in a variety of different ways:
- On an iPhone, iPad, or iPod touch, choose Settings > [your name] > Subscriptions > Apple Music.
- On a Mac, open the App Store and click your name > Account Settings > Subscriptions > Apple Music.
- In iTunes on a PC, choose Account in the iTunes window across the top > View My Account > Settings > Subscriptions > Apple Music.
If you see an active Apple Music subscription, check to ensure "Sync Library" is enabled with these instructions:
Use Sync Library to access your music library across your devices - Apple Support
Regards.