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davina75 Author

Level 1

4 points

Apple music subscription

I've paid for my apple music subscription but I can't access my library this has gone on for two months

Posted on Jul 4, 2023 5:29 PM

Top-ranking reply

Ali_E1

Community Specialist

Posted on Jul 5, 2023 2:46 PM

Hello davina75,

If you have an active Apple Music subscription, you may need to enable "Sync Library" in order to see your Apple Music library.

First, check your subscriptions to make sure your Apple Music subscription is active. You can check this in a variety of different ways:

On an iPhone, iPad, or iPod touch, choose Settings > [your name] > Subscriptions > Apple Music.
On a Mac, open the App Store and click your name > Account Settings > Subscriptions > Apple Music.
In iTunes on a PC, choose Account in the iTunes window across the top > View My Account > Settings > Subscriptions > Apple Music.

If you see an active Apple Music subscription, check to ensure "Sync Library" is enabled with these instructions:

Use Sync Library to access your music library across your devices - Apple Support

Regards.

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Apple music subscription

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