Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Crashing

my iPhone 12 keeps crashing every single time my iOS version is still 16.1 though,is that the issue why it’s crashing.

iPhone 12

Posted on Jul 4, 2023 5:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2023 7:43 PM

Update your iPhone to iOS 16.5 and see whether the issue continues.

If it does, then:


1) Double check to ensure that you have ample free storage space available on your iPhone 11. Open Settings ➡️ General ➡️ About ➡️ Available: Here you will see the available storage space on your iPhone. You should maintain at least 10GB or more free storage space for the iPhone’s efficient operation.


OR


2) You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➡️ Battery ➡️ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

1 reply
Question marked as Top-ranking reply

Jul 4, 2023 7:43 PM in response to Dejimore

Update your iPhone to iOS 16.5 and see whether the issue continues.

If it does, then:


1) Double check to ensure that you have ample free storage space available on your iPhone 11. Open Settings ➡️ General ➡️ About ➡️ Available: Here you will see the available storage space on your iPhone. You should maintain at least 10GB or more free storage space for the iPhone’s efficient operation.


OR


2) You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➡️ Battery ➡️ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

Crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.