You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How come I can’t disable my AppStore or my iTunes

How come I can’t disable my iTunes and my App Store ?

Posted on Jul 4, 2023 7:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2023 8:28 PM

Hello,


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.


Tap or click here to be taken directly to the people helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


If it is another reason, post with more details.


1 reply
Question marked as Top-ranking reply

Jul 4, 2023 8:28 PM in response to Gabbynspike1989

Hello,


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.


Tap or click here to be taken directly to the people helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


If it is another reason, post with more details.


How come I can’t disable my AppStore or my iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.