I am installing a new system on my iMac. When I get to the terms and conditions, the agree arrow is grey. How do I continue to set up the Mac?
The terms and conditions agree is grey. How do I proceed?
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The terms and conditions agree is grey. How do I proceed?
I'm not sure of which you are referring, but often time you have to scroll to the bottom of the text for the agree button to become enabled.
Scroll down to the bottom of the Terms & Conditions. Does the agree button then light up as selectable?
Follow previous advise - First
Have seen some suggestions to Log Out of iCloud completely and then try again
I have the same issue
I have the same issue
I assume that you likely read all the previous responses to your "same issue." What was the result of following those suggestions?
I am installing a new system on my iMac. When I get to the terms and conditions, the agree arrow is grey. How do I continue to set up the Mac?