You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ID needed for Touch ID

Asks for Touch ID to open lap top??

MacBook Air 13″, macOS 12.6

Posted on Jul 5, 2023 8:51 AM

Reply
2 replies

Jul 6, 2023 10:37 AM in response to 155Amate

Hello 155Amate,


If you're using a Mac with Touch ID, it should prompt you to sign in with the username and password and/or use Touch ID to get into the computer.


To learn more about using Touch ID on Mac, see: Use Touch ID on Mac


Use Touch ID on Mac

If your Mac or Magic Keyboard has Touch ID, you can use it to unlock your Mac, authorize purchases from the iTunes Store, the App Store, and Apple Books, and make purchases on the web using Apple Pay. You can also use Touch ID to sign into some third-party apps.


In case you're having issues using Touch ID, then you'd need to take these related steps to solve it: If Touch ID isn't working on your Mac


Should you continue to have issues, we'll need more information to help out. The more we can understand, the better we can assist. Please reply back explaining more about the issues you've experienced with using Touch ID on Mac.


Take care.

ID needed for Touch ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.