please I need to restore my ipad I couldn't remmeber the passcode but my apple ID connect on my mac computer ; but the USB didn't match with mac !!! how can I restore it on the other way

forgot the passcode of my ipad

iPad Pro, iPadOS 16

Posted on Jul 5, 2023 11:06 AM

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Question marked as Top-ranking reply

Posted on Jul 6, 2023 11:28 AM

Hey there ayad132,


Thanks for reaching out. We'd like to help!


Whenever your device is locked with a passcode, you'll either need to enter the passcode to unlock it or restore the device using a computer.


If you do not have a cable that's compatible with your Mac and iPad, then you can try using another computer or borrow/purchase a compatible cable.


Once you have a computer or cable, you'll continue with the steps to restore the iPad here: If you forgot your iPad passcode - Apple Support


As mentioned in the linked resource:


If you can't complete any of these steps, if you're still prompted for a passcode, or if you need any other assistance, contact Apple Support.


Take care!


1 reply
Question marked as Top-ranking reply

Jul 6, 2023 11:28 AM in response to ayad132

Hey there ayad132,


Thanks for reaching out. We'd like to help!


Whenever your device is locked with a passcode, you'll either need to enter the passcode to unlock it or restore the device using a computer.


If you do not have a cable that's compatible with your Mac and iPad, then you can try using another computer or borrow/purchase a compatible cable.


Once you have a computer or cable, you'll continue with the steps to restore the iPad here: If you forgot your iPad passcode - Apple Support


As mentioned in the linked resource:


If you can't complete any of these steps, if you're still prompted for a passcode, or if you need any other assistance, contact Apple Support.


Take care!


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please I need to restore my ipad I couldn't remmeber the passcode but my apple ID connect on my mac computer ; but the USB didn't match with mac !!! how can I restore it on the other way

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