My Iphone has the apple flashing on the screen but will not do anything else

My Iphone has the apple flashing on the screen but will not do anything else

iPhone 7, iOS 14

Posted on Jul 5, 2023 11:40 AM

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Question marked as Best reply

Posted on Jul 5, 2023 11:42 AM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


Find Locations

1 reply
Question marked as Best reply

Jul 5, 2023 11:42 AM in response to Horvy4

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation

or

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop


Find Locations

My Iphone has the apple flashing on the screen but will not do anything else

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