My Iphone has the apple flashing on the screen but will not do anything else
My Iphone has the apple flashing on the screen but will not do anything else
iPhone 7, iOS 14
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Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
or
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop