Phone app and the clock app crashing when trying to delete a ringtone

So recently I’ve been trying to figure out how to delete custom ringtones that I had made on garage band . Upon trying to delete them the app just crashes and doesn’t delete the ringtone ? I’m currently on the iPhone 14 pro and V16.6


iPhone 11, iOS 16

Posted on Jul 5, 2023 11:43 AM

Reply
2 replies

Jul 6, 2023 11:38 AM in response to Bacongalaxy1

Hello Bacongalaxy1,


The best steps to take for apps closing unexpectedly can be found in the following support article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


1. Close and reopen the app
Force the app to close. Then open the app to see if it's working as expected.
 
2.Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it's working as expected.
 
3.Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4.Delete the app, then download it again
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


Should the issue persist with your Phone app and Clock app please reach out for additional assistance here: Get Support


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Phone app and the clock app crashing when trying to delete a ringtone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.