magic keyboard trackpad works but will not type ipad air 5

Ive tried everything I’ve read on line… cleaning points, toggle everything off and on or just off… anything else to suggest?


trackpad works showing grey circle Space bar and return key works…. But will not type

iPad Air, 16

Posted on Jul 5, 2023 3:56 PM

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Question marked as Top-ranking reply

Posted on Jul 6, 2023 1:56 PM

Hey there Gbndquestion,


You've tried some great steps already! We'd like to help rule out some other possible causes, along with learning more about what's happening:


  1. When did it start to not recognize keyboard inputs, aside from the Spacebar/Return keys?
  2. Sometimes unexpected behavior can be resolved with a restart: Restart your iPad
  3. We see you have iPadOS 16 installed, but the latest version is iPadOS 16.5.1. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad


Cheers!

3 replies
Question marked as Top-ranking reply

Jul 6, 2023 1:56 PM in response to Gbndquestion

Hey there Gbndquestion,


You've tried some great steps already! We'd like to help rule out some other possible causes, along with learning more about what's happening:


  1. When did it start to not recognize keyboard inputs, aside from the Spacebar/Return keys?
  2. Sometimes unexpected behavior can be resolved with a restart: Restart your iPad
  3. We see you have iPadOS 16 installed, but the latest version is iPadOS 16.5.1. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad


Cheers!

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magic keyboard trackpad works but will not type ipad air 5

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