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Apple TV doesn't let me sign in -- when I enter the user name and password, nothing happens -- and then when I try to use my Apple gift card to pay for a TV subscription, there's no place to enter the number. What's the process for this?
The value of Apple Gift cards can be transferred to your personal Apple ID account, by redeeming the card. Then this balance can be used to pay for digital products and services, such as subscriptions, or buy or rent movie titles. Apple ID balance will be used before any other payment method that is linked to your Apple ID account. The account balance is like an optional intermediate step (instead of credit or debit cards).
How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support
What you can buy with your Apple Gift Card or Apple Account balance - Apple Support
Check your Apple Account balance - Apple Support
Payment methods that you can use with your Apple ID - Apple Support
What devices do you have available to manage this on? Do you perhaps have an iPhone, or iPad, or Mac? (There other methods, but these are most convenient.)
The value of Apple Gift cards can be transferred to your personal Apple ID account, by redeeming the card. Then this balance can be used to pay for digital products and services, such as subscriptions, or buy or rent movie titles. Apple ID balance will be used before any other payment method that is linked to your Apple ID account. The account balance is like an optional intermediate step (instead of credit or debit cards).
How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support
What you can buy with your Apple Gift Card or Apple Account balance - Apple Support
Check your Apple Account balance - Apple Support
Payment methods that you can use with your Apple ID - Apple Support
What devices do you have available to manage this on? Do you perhaps have an iPhone, or iPad, or Mac? (There other methods, but these are most convenient.)
How do I use an Apple gift card for Apple TV?
