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i would like to change my region but it can not allow it say you cannot change the storefront information for your account at this time

i would like to change my region but it can not allow it say you cannot change the storefront information for your account at this time

Posted on Jul 6, 2023 5:54 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 6, 2023 6:08 AM

Review the steps that need to be done before changing region.

Change your Apple ID country or region - Apple Support


  • There must be no balance on your account. Contact iTunes Support to zero balance.

Choose your country or region - Official Apple Support

  • All subscriptions must be cancelled
  • Must have payment method for new country or region


8 replies
Question marked as Top-ranking reply

Jul 6, 2023 6:08 AM in response to byiringiro273

Review the steps that need to be done before changing region.

Change your Apple ID country or region - Apple Support


  • There must be no balance on your account. Contact iTunes Support to zero balance.

Choose your country or region - Official Apple Support

  • All subscriptions must be cancelled
  • Must have payment method for new country or region


Jul 6, 2023 6:42 AM in response to byiringiro273

it say you cannot change the storefront information for your account at this time


If you change Country or Region, you must comply with all regulations described here ->  Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)

⤵️


That means:

You need to have a debit / credit card issued by a bank in your new country.

You need to have a billing address in your new country.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


Rwanda

  • Most credit and debit cards


fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 


Jul 6, 2023 7:17 AM in response to byiringiro273

See:

Use your iPhone or iPad to change your region

  1. Open the Settings app. 
  2. Tap your name, then tap Media & Purchases.
  3. Tap View Account. You might be asked to sign in.
  4. Tap Country/Region.

  5. Tap Change Country or Region.
  6. Tap your new country or region, then review the Terms & Conditions.
  7. Tap Agree in the upper-right corner, then tap Agree again to confirm.
  8. Select a payment method and enter your new payment information and billing address, then tap Next. You must enter a valid payment method for your new country or region.*


i would like to change my region but it can not allow it say you cannot change the storefront information for your account at this time

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