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My phone won’t charge by cable

My iPhone 11 Pro won’t charge by cable

Posted on Jul 6, 2023 5:38 AM

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Question marked as Top-ranking reply

Posted on Jul 6, 2023 5:41 AM

If you already tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge , it could be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Jul 6, 2023 5:41 AM in response to sagginon

If you already tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge , it could be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My phone won’t charge by cable

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