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Facetime

Whenever i try to facetime someone or they try to facetime me , its connects but i cannot hear or see them. What do i do?? Please help.

iPhone XR, iOS 16

Posted on Jul 6, 2023 6:03 AM

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Question marked as Best reply

Posted on Jul 6, 2023 6:09 AM

There are a few things you can try if you can't hear or see someone on FaceTime on your iPhone XR.


  1. Check your network connection. Make sure that you're connected to the internet and that your iPhone has a good signal. You can try restarting your router or modem to see if that fixes the problem.
  2. Restart your iPhone. This can sometimes fix minor software issues that can cause problems with FaceTime.
  3. Check your microphone and speaker settings. Make sure that your microphone and speakers are turned on and that they're not muted. You can also try cleaning the microphone and speaker openings with a soft, dry brush. If the microphones on your iPhone, iPad, and iPod touch aren't ...
  4. Update your iPhone's software. Apple often releases software updates that fix bugs and improve performance. Make sure that your iPhone is running the latest version of iOS.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
  5. Reset FaceTime. This will reset FaceTime settings to their defaults. To do this, go to Settings > General > Reset > Reset Network Settings. If you can't turn on or sign in to iMessage or FaceTime - Apple ...


If you've tried all of these steps and you're still having problems, you can contact Apple Support for help.

Here are some additional tips that may help you fix the problem:


  • Try using a different network connection, such as Wi-Fi or cellular data.
  • Try restarting your router or modem.



1 reply
Question marked as Best reply

Jul 6, 2023 6:09 AM in response to traona273

There are a few things you can try if you can't hear or see someone on FaceTime on your iPhone XR.


  1. Check your network connection. Make sure that you're connected to the internet and that your iPhone has a good signal. You can try restarting your router or modem to see if that fixes the problem.
  2. Restart your iPhone. This can sometimes fix minor software issues that can cause problems with FaceTime.
  3. Check your microphone and speaker settings. Make sure that your microphone and speakers are turned on and that they're not muted. You can also try cleaning the microphone and speaker openings with a soft, dry brush. If the microphones on your iPhone, iPad, and iPod touch aren't ...
  4. Update your iPhone's software. Apple often releases software updates that fix bugs and improve performance. Make sure that your iPhone is running the latest version of iOS.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
  5. Reset FaceTime. This will reset FaceTime settings to their defaults. To do this, go to Settings > General > Reset > Reset Network Settings. If you can't turn on or sign in to iMessage or FaceTime - Apple ...


If you've tried all of these steps and you're still having problems, you can contact Apple Support for help.

Here are some additional tips that may help you fix the problem:


  • Try using a different network connection, such as Wi-Fi or cellular data.
  • Try restarting your router or modem.



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