Hello drolawumi,
Thanks for using the Apple Support Communities!
If you're seeing a message indicating that you can't create an Apple ID, the steps in the article you came here from can help: If you see a Could Not Create Apple ID or Could Not Set Up iCloud message - Apple Support These are the best possible steps if you're seeing an error stating that you cannot create an Apple ID.
If those don't do the trick, you'll want to reach out to Apple Support directly to look into that further. You can reach out to them here: Apple Support
Take care!