Newsroom Update

Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >

WHY DID MY 2 PURCHASES COST SO MUCH IN TTD

I PAID LIKE $200 TTD WHEN I MADE A PURCHASE OF $15 USD WHEN I CALCULATED THE PRICE IN TTD IT CAME UP TO $105 TTD BUT IT COST ME $200 TTD... WHY IS THAT?

iPhone 11 Pro Max, iOS 16

Posted on Jul 6, 2023 10:22 AM

Reply
Question marked as Best reply

Posted on Jul 6, 2023 11:12 AM

1.

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount. See the price & Tax.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


2.

Check for sure the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

1 reply
Question marked as Best reply

Jul 6, 2023 11:12 AM in response to TimelessGraphix

1.

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount. See the price & Tax.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


2.

Check for sure the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

WHY DID MY 2 PURCHASES COST SO MUCH IN TTD

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.