Air pod won’t charge and all the chargers I have tried are good and light won’t turn on

Air pods or case won’t charge and all the chargers I used are good what do I do

AirPods (1st generation)

Posted on Jul 6, 2023 1:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2023 2:19 PM

Hello Zac420,


Thank you for reaching out in Apple Support Communities. We noticed that you were reviewing this article: If your AirPods won’t charge - Apple Support Were you able to follow the suggested steps within that article to help troubleshoot your AirPods? If so and you continue to experience the inability of charging your AirPods, we suggest to perform a reset. This is a step that may help when a set of AirPods cannot be charged. Here's how to reset our AirPods:


You might need to reset your AirPods if they won't charge, or to fix a different issue.

1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
* If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
* If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
AirPods charging cases
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.

Following these steps may help and is outlined in this helpful article: How to reset your AirPods and AirPods Pro - Apple Support


We look forward to hearing back from you with an update.


Kind regards.



2 replies
Question marked as Top-ranking reply

Jul 7, 2023 2:19 PM in response to Zac420

Hello Zac420,


Thank you for reaching out in Apple Support Communities. We noticed that you were reviewing this article: If your AirPods won’t charge - Apple Support Were you able to follow the suggested steps within that article to help troubleshoot your AirPods? If so and you continue to experience the inability of charging your AirPods, we suggest to perform a reset. This is a step that may help when a set of AirPods cannot be charged. Here's how to reset our AirPods:


You might need to reset your AirPods if they won't charge, or to fix a different issue.

1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
* If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
* If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
AirPods charging cases
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.

Following these steps may help and is outlined in this helpful article: How to reset your AirPods and AirPods Pro - Apple Support


We look forward to hearing back from you with an update.


Kind regards.



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Air pod won’t charge and all the chargers I have tried are good and light won’t turn on

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