If my mom shared Apple Music with me why can’t I access it

If my mom shared Apple Music with me why can’t I access it

iPhone 13 Pro

Posted on Jul 6, 2023 6:18 PM

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Question marked as Top-ranking reply

Posted on Jul 7, 2023 4:20 PM

Hey agall20,


First, we'd recommend checking to ensure that you are a part of the same Family Sharing group and that your mom is the organizer of the group and has purchase sharing enabled. This article explains how: Set up Family Sharing - Apple Support


We'd then suggest checking to ensure that the Apple Music subscription is a family subscription and not an individual subscription. This article explains how: Get an Apple Music family subscription - Apple Support


"First, set up Family Sharing

Set up Family Sharing on your device. Then invite family members to join your family group.

If you already set up Family Sharing, everyone in your family group will automatically have access to Apple Music after you subscribe. 

Already subscribe to Apple Music? Learn how to change to a family subscription.

If someone in the family group already has an individual or student subscription to Apple Music, renewal of that subscription is automatically canceled when they join the family group.


Then follow these steps to subscribe

  1. Open the Apple Music app or iTunes.
  2. Go to Listen Now or For You.
  3. Tap or click the trial offer, (one trial per person or family).
  4. Choose Family, then tap or click Start Trial.
  5. Sign in with the Apple ID and password that you use to make purchases. If you don’t have an Apple ID, choose Create New Apple ID, then follow the steps. If you're not sure if you have an Apple ID, we can help you find out.
  6. Confirm your billing information and add a valid payment method.
  7. Tap or click Join.


Learn more


Thanks!

1 reply
Question marked as Top-ranking reply

Jul 7, 2023 4:20 PM in response to agall20

Hey agall20,


First, we'd recommend checking to ensure that you are a part of the same Family Sharing group and that your mom is the organizer of the group and has purchase sharing enabled. This article explains how: Set up Family Sharing - Apple Support


We'd then suggest checking to ensure that the Apple Music subscription is a family subscription and not an individual subscription. This article explains how: Get an Apple Music family subscription - Apple Support


"First, set up Family Sharing

Set up Family Sharing on your device. Then invite family members to join your family group.

If you already set up Family Sharing, everyone in your family group will automatically have access to Apple Music after you subscribe. 

Already subscribe to Apple Music? Learn how to change to a family subscription.

If someone in the family group already has an individual or student subscription to Apple Music, renewal of that subscription is automatically canceled when they join the family group.


Then follow these steps to subscribe

  1. Open the Apple Music app or iTunes.
  2. Go to Listen Now or For You.
  3. Tap or click the trial offer, (one trial per person or family).
  4. Choose Family, then tap or click Start Trial.
  5. Sign in with the Apple ID and password that you use to make purchases. If you don’t have an Apple ID, choose Create New Apple ID, then follow the steps. If you're not sure if you have an Apple ID, we can help you find out.
  6. Confirm your billing information and add a valid payment method.
  7. Tap or click Join.


Learn more


Thanks!

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If my mom shared Apple Music with me why can’t I access it

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