l have a problem with my phone so I can browse any link

l have a problem with my phone so I can browse any link

iPhone 7, iOS 14

Posted on Jul 6, 2023 5:42 PM

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Question marked as Top-ranking reply

Posted on Jul 7, 2023 4:22 PM

Hello msoud256,


Thank you for posting to Apple Support Communities.


We understand you're having trouble browsing the internet using the Safari app on iPhone. Is this correct?


Apple has a good article that is a great place to start with some initial troubleshooting suggestions. Take a look: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support


That should help. If you're still having trouble, let us know if this affects both Wi-Fi and cellular data. What happens when you try to browse the internet? Are you connected to a Wi-Fi or cellular network?


Let us know.


Take care.

1 reply
Question marked as Top-ranking reply

Jul 7, 2023 4:22 PM in response to msoud256

Hello msoud256,


Thank you for posting to Apple Support Communities.


We understand you're having trouble browsing the internet using the Safari app on iPhone. Is this correct?


Apple has a good article that is a great place to start with some initial troubleshooting suggestions. Take a look: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support


That should help. If you're still having trouble, let us know if this affects both Wi-Fi and cellular data. What happens when you try to browse the internet? Are you connected to a Wi-Fi or cellular network?


Let us know.


Take care.

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l have a problem with my phone so I can browse any link

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