Printer Presets NOT Saving
We recently bought one new M2 Max MacBook Pro for testing before purchasing six more new stations for my fine art printing company. It is running OS 13.4. We run several large format Epson printers. Initially, everything looked good and installed cleanly. But, after our first test print from that new Mac the custom presets dropped i.e. they do not save. They drop back to the defaults which causes us to have to delete and reinstall the printer. This worked for one more print after which the same thing happened. The 13.4.1 update did not fix this serious issue. As a result, the machine has been removed from our production as it is useless to us. Also, we will hold off on any further Mac purchases until this is fixed. If it is not fixed soon, however, we will have to go to Windows PCs. The printing system in Ventura is broken!
Paul Schillinger
Colour Systems Inc.
MacBook Pro (M2 Pro, 2023)