My Intel Macbook Pro (16) shuts down while trying to install macOS; sometimes, it is during the connection phase of the wifi,
I can't use a bootable USB as it says no administrator account exists.
I tried to check for any issue with the diagnostic tool, and no error was found. Please help me in this regard. Thanks
moshiour210 wrote:
My Intel Macbook Pro (16) shuts down while trying to install macOS; sometimes, it is during the connection phase of the wifi,
I can't use a bootable USB as it says no administrator account exists.
I tried to check for any issue with the diagnostic tool, and no error was found. Please help me in this regard. Thanks
If necessary you can try the configurator
Revive or restore an Intel-based Mac using Apple Configurator - Apple Support
or take it in for over the counter help
Make an appointment
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
moshiour210 wrote:
My Intel Macbook Pro (16) shuts down while trying to install macOS; sometimes, it is during the connection phase of the wifi,
I can't use a bootable USB as it says no administrator account exists.
I tried to check for any issue with the diagnostic tool, and no error was found. Please help me in this regard. Thanks
If necessary you can try the configurator
Revive or restore an Intel-based Mac using Apple Configurator - Apple Support
or take it in for over the counter help
Make an appointment
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
tried with the apple configator the revive was successful, but the restore doesn't go forward .. after installing frameware it doesn't advance towards the os install, anything I can try?
My Intel Macbook Pro ( 16) shuts down in internet recovery mode
