Why wont my MacBook turn on?

I cant get my MacBook to turn on

Mac mini, macOS 10.13

Posted on Jul 7, 2023 8:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 8, 2023 3:50 AM

Hi there,


Try this to see if you can fix this for yourself or that you need to contact apple support to set up hardware service


From this Apple Support article: If your Mac doesn't turn on - Apple Support



Check power connections

Make sure that your power cable is undamaged and plugged securely into your Mac and a working electrical outlet.

If your Mac has no built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.

 

Press and hold the power button

Press and hold the power button on your Mac for about 10 seconds. (Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)

Then press and release the power button normally.

 

Unplug accessories

You could have an issue with one or more accessories or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs, and mobile devices. Then repeat step 2, above.

 

If you see something on your screen

If your screen shows a flashing question mark, circle with a line through it, or anything else, your Mac is turned on but isn't starting up:

If your Mac turns on but doesn't start up all the way

 

If you see nothing on your screen

If your Mac seems to be turned on but the screen remains blank, the issue could be software related:

If your Mac starts up to a blank screen

 

Reset the SMC (Intel-based Mac only)

If you're using an older, Intel-based Mac, resetting the SMC might help:

Reset the SMC

 

Contact us

If your Mac still doesn't turn on, contact Apple Support.



2 replies
Question marked as Top-ranking reply

Jul 8, 2023 3:50 AM in response to Jmezey

Hi there,


Try this to see if you can fix this for yourself or that you need to contact apple support to set up hardware service


From this Apple Support article: If your Mac doesn't turn on - Apple Support



Check power connections

Make sure that your power cable is undamaged and plugged securely into your Mac and a working electrical outlet.

If your Mac has no built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.

 

Press and hold the power button

Press and hold the power button on your Mac for about 10 seconds. (Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)

Then press and release the power button normally.

 

Unplug accessories

You could have an issue with one or more accessories or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs, and mobile devices. Then repeat step 2, above.

 

If you see something on your screen

If your screen shows a flashing question mark, circle with a line through it, or anything else, your Mac is turned on but isn't starting up:

If your Mac turns on but doesn't start up all the way

 

If you see nothing on your screen

If your Mac seems to be turned on but the screen remains blank, the issue could be software related:

If your Mac starts up to a blank screen

 

Reset the SMC (Intel-based Mac only)

If you're using an older, Intel-based Mac, resetting the SMC might help:

Reset the SMC

 

Contact us

If your Mac still doesn't turn on, contact Apple Support.



Jul 8, 2023 12:35 AM in response to Jmezey

Hi Jmezey

welcome to the Apple (user-to-user) community.


Re: "Why wont my MacBook turn on?"


Could be any one of several reasons, and we have so little info. to go on. (Eg which Mac mini model (year ?)

(Eg: Wondering if your Mac has enough free memory / storage space (at least 50 Gb) for smooth operation.

What was happening when you last used your Mac ... and did you shut down, or did a app or Mac freeze ?)


Apple support have articles online (links below) that may be helpful:


If your Mac doesn't turn on - Apple Support


Ways to start up your Mac - Apple Support


Mac startup key combinations - Apple Support


All the best :-)

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