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refund

hi team, 75 rs has been revoked towards apple services twice and it’s not appearing in the list to cancel it out . What can I do to get refund of 150 rs whiteout cancelling the ongoing 50 gb worth storage?

Posted on Jul 8, 2023 3:09 AM

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Question marked as Top-ranking reply

Posted on Jul 8, 2023 4:15 AM

If I understand correctly, you have received 3x invoice from Apple for your iCloud+ plan.

Do you use multiple Apple ID?

One invoice is correct.


Please check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

You pay monthly for iCloud storage.


With that 2x wrong invoice, check the Apple ID on the invoice, the Order ID & the Document No.


Then scroll down & see:

👉 If you have any questions about your bill, contact support. This email confirms payment for the iCloud+ plan listed above. You will be billed each plan period until you cancel by downgrading to the free storage plan from your iOS device, Mac or PC.


You may contact Apple for a full refund within 15 days of a monthly subscription upgrade or within 45 days of a yearly payment. Partial refunds are available where required by law.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


3 replies
Question marked as Top-ranking reply

Jul 8, 2023 4:15 AM in response to ashajyothi2611

If I understand correctly, you have received 3x invoice from Apple for your iCloud+ plan.

Do you use multiple Apple ID?

One invoice is correct.


Please check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

You pay monthly for iCloud storage.


With that 2x wrong invoice, check the Apple ID on the invoice, the Order ID & the Document No.


Then scroll down & see:

👉 If you have any questions about your bill, contact support. This email confirms payment for the iCloud+ plan listed above. You will be billed each plan period until you cancel by downgrading to the free storage plan from your iOS device, Mac or PC.


You may contact Apple for a full refund within 15 days of a monthly subscription upgrade or within 45 days of a yearly payment. Partial refunds are available where required by law.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


Jul 11, 2023 2:07 AM in response to ashajyothi2611

But I have received

‘Your UPI-Mandate is successfully Revoked towards Apple Services for Rs. 75.00’ twice.


I would like to have refund to the above messages.


If you only found one invoice from Apple for your iCloud+ plan, then you need to check with your bank.

Was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected that amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.


See also ⤵️

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support



refund

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