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Have to uninstall/reinstall Wacom driver every day to use w/ latest Mac update.

I use a Wacom Cintiq 16.


After I did the most recent "security update" on Mac (I'm on Ventura 13.4.1) my Wacom is not acting right. It's on, and acting as an extended display (normal), but when I hover my pen over it, the cursor appears on my main monitor and not the Wacom. I can still drag my mouse cursor over to it and use it as a display. It's just the pen is mapped to the wrong screen. If I uninstall and reinstall the Wacom driver, the problem is fixed. However, when I put my computer to sleep for the night and then boot it up the next morning, the problem is there again. It is only

fixed when I uninstall and reinstall the Wacom driver. I have had to do this every day for the last few days. It also obviously erases all my pressure settings each time which is a pain.


I can't be uninstalling and reinstalling the driver every day so I'm really hoping there's a simple fix that I'm just overlooking. But after 15 years of Wacom use on a Mac, I've never had an issue like this that doesn't permanently go away after reinstalling the driver one time. I specifically use a Mac for my design job. Design jobs commonly use Wacom tablets and displays. I feel like as the years go on the frequent updates make it harder and harder for things to work seamlessly between Mac and Wacom.


Is anyone else having this issue? Does anyone have any insight?


Specs:

Mac mini with Apple Display (both brand new) running Ventura 13.4.1

Wacom Cintiq Creative Pen Display 16 (Driver 6.4.2-4 -- the latest)


Thank you in advance!

Mac mini (M2 Pro, 2023)

Posted on Jul 8, 2023 8:51 AM

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Question marked as Top-ranking reply

Posted on Jul 8, 2023 8:54 AM

Contact Wacom for support. Check again to see if Wacom has issued an update to your 6.4.2.4 driver, and if that driver is claimed to be compatible with an M2 mac running Ventura 13.4.1. Does Wacom offer any firmware updates for the Cintiq model that you have not applied yet?

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Have to uninstall/reinstall Wacom driver every day to use w/ latest Mac update.

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