MISCHARGED

i got charged 77.21 on my apple bill my plan is the basic plan it should only be 11 something!!

iPhone 14 Plus, iOS 16

Posted on Jul 8, 2023 9:52 AM

Reply
2 replies

Jul 12, 2023 2:39 PM in response to ggrisner

Hello ggrisner!


We are only your fellow users, and don’t know why this happened.


However, we can try to point you in the right direction.


If you feel you were wrongly charged for something, you can request a refund here: Request a refund for apps or content that you bought from Apple - Apple Support.


👉 If you see 'apple.com/bill' on your billing statement - Apple Support.


For further assistance and clarification, please contact Apple Support:



I hope this is helpful. Good Luck!



Jul 12, 2023 2:39 PM in response to ggrisner

The most important part of the "If you see..." article that H1290 wisely provided is "View your purchase history."


If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it, not Apple.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.


MISCHARGED

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