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Always get unable to connect to server and can’t find contacts that used to work

iPhone 11, iOS 16

Posted on Jul 8, 2023 11:25 AM

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Question marked as Top-ranking reply

Posted on Jul 8, 2023 11:33 AM

Use the browser on your computer to log on to www.icloud.com/find

Enter your Apple ID and Password

Can you find your own iPhone? (I assume that you have enabled Find My)


If you can, the server is working, and we can work on reasons why your contacts are not appearing.


But if you cannot see your own iPhone using this quick test....then more work needs to be done first.

1 reply
Question marked as Top-ranking reply

Jul 8, 2023 11:33 AM in response to Dadasaur

Use the browser on your computer to log on to www.icloud.com/find

Enter your Apple ID and Password

Can you find your own iPhone? (I assume that you have enabled Find My)


If you can, the server is working, and we can work on reasons why your contacts are not appearing.


But if you cannot see your own iPhone using this quick test....then more work needs to be done first.

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