My card didn’t arrive yet. Should I assume it was lost?
New card wasn’t delivered after ~2 weeks. What is the process for rerequesting?
Question marked as
Well, maybe. Do not order a replacement without contacting Goldman Sachs Bank first. Goldman Sachs Bank is the issuer and servicer of Apple Card Mastercard.
If you don’t report the issue of not receiving the card yet, it could be weeks or even months before you receive your card.
Scammers, identity thieves etc frequently using the >missing card< excuse for fraudulently obtaining your physical card.
So, again, contact Goldman Sachs Bank, using the information below.
CONTACTING — Goldman Sachs Bank
- Using Messages; chat with an Apple Card specialist
- Call toll-free at 877-255-5923; or
- Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.