Why does it say account has been disabled in the App Store and iTunes

Why does it say account has been disabled in the App Store and iTunes

iPad Air, iPadOS 16

Posted on Jul 8, 2023 9:41 PM

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Question marked as Top-ranking reply

Posted on Jul 8, 2023 9:47 PM

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.


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2 replies

Jul 9, 2023 4:26 AM in response to kenisha250

You’ll not be able to resolve this problem yourself. You will need to seek assistance directly from Apple Support.


You can contact the Support Team using the Support link at top-right or bottom-left of this page - or using this link

Official Apple Support


Alternatively, you can initiate and manage your support cases from any Apple device using the excellent Apple Support App. This App may already be installed; if not (and recognising the nature of your problem), the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

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Why does it say account has been disabled in the App Store and iTunes

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