Hello,
I just purchased Apple Arcade,but it’s not visible on other family members devices.
I checked the settings and all seems to be ok.
P.S. I’m not the family organizer.Sharing on all our accounts is on.
iPad Air (4th generation)
Hi giorgos777,
If you're sure all members are added with the correct Apple ID, check your settings and the settings on their device with the steps below found in the article here: If you can't find your family's shared content - Apple Support
"Check your Family Sharing settings
Make sure that you're using the same Apple ID for Family Sharing and Media & Purchases. And make sure that purchase sharing is turned on. Then ask your family members to check their settings too.
On your iPhone or iPad with iOS 16 or later
4. Tap Purchases.
5. Tap Apple ID for Purchases and make sure that you're signed in with with the same Apple ID that you use for Family Sharing. If not, tap Share using secondary Apple ID and enter the Apple ID and password for that Apple ID.
"
Should the issue remain, follow the steps in the section "If you still can't find shared content" at the bottom of the same article.
If purchase sharing is enabled, you can also use the steps in the article here to help check your current settings: How to share purchases with your family
Should your family member still only see the option to subscribe after checking all your settings and the setting on their devices with the steps and articles above, reach out to Apple Support directly to further assist.
Best!
Hello giorgos777,
We'd be happy to help. To try to resolve this issue, we recommend following the steps here since they show exactly where to go to check to make sure your Apple Arcade subscription is being shared: Add a family member to your shared subscriptions - Apple Support
These steps may help, specifically step 4:
If you already set up Family Sharing
After you set up Family Sharing, eligible subscriptions are automatically shared with your family members. If your family members can't access a subscription, here's what to do:
1. On your iPhone or iPad, go to Settings, then tap your name.
2. Tap Subscriptions.
3. Scroll down and make sure that Share with Family is turned on.
4. Tap the subscription that you want to share.
* If the subscription is individual or student, upgrade your subscription to a family plan.
* If the subscription isn't made by Apple, it might not be eligible to share. To share a subscription, turn on Share with Family under Family Access.
Thanks.
Hi Nicholas,
thank you for your reply.
When I tap the Apple Arcade subscription the only choice I have is to change the plan to monthly or yearly.
Other family members get a notification that I bought the Arcade and they can use it but when they try to,they get a message that they need to subscribe.
I just bought the Apple Arcade but it’s not visible on other family members.
